Miranda Johnsen

Empathetic Leader & Collaborative Mentor

Hi there! I'm Miranda, an experienced design leader with a demonstrated history of working in the information technology and SaaS industry.

I take pride in being an inclusive, empathetic leader and collaborative mentor.


Sr. Project Manager, Design Agency

Sept 2021 – November 2021 | Massive Media Inc, Vancouver, BC

Project Manager, Professional Services

February 2020 – July 2021 | Real Estate Webmasters, Vancouver/Nanaimo BC, Canada

Squad Leader, Professional Services

Jun 2017 – February 2020 | Real Estate Webmasters, Vancouver/Nanaimo BC, Canada

As Squad Leader I managed work within a distributed team of designers and developers. I was responsible for ensuring high quality service delivery across multiple, small-to-large concurrent projects for a wide variety of clients throughout the US and Canada. I set the pace, energy, and environment for my Squad. Furthermore, I acted as a facilitator within my Squad, ensuring challenges were embraced as opportunities and team members stayed on track and on task.

Collaboratively worked with the Director and other Squad Leads to drive a significant increase in utilization rate while increasing client satisfaction, reducing projects in distress and eliminating the need for an escalation system and process.

Design Educator & Senior Web Designer

Feb 2016 – Jun 2017 | Real Estate Webmasters, Nanaimo BC, Canada

As Design Educator, I was responsible for educating the design team on industry best practices in regards to , UX design, accessibility, semantics, and advanced HTML/CSS. I also had an active role in the hiring process and with on-boarding new design team members. Working directly with the Team Leader, I assisted with design and code reviews, and provided constructive feedback to team members.

Senior Web Designer

July 2015 - Feb 2016 | Real Estate Webmasters, Nanaimo BC, Canada

As a senior web designer, I worked in a highly collaborative team of developers to customize company products, and create fully custom solutions, to meet our clients’ business goals and objectives.

Senior Web Designer

October 2009 - June 2015 | FunctionFox Systems, Victoria BC


2021 - Present: Locelle Mentor

I volunteer as a mentor with Locelle; a mentorship platform created to develop and retain women in the workplace.

Education / Credentials

  • Certified Project Management Professional (PMP), Credential #2744568.
  • PMI Agile Certified Practitioner (PMI-ACP), Credential #3011474
  • Certified PMI Agile Hybrid Project Pro
  • WAIO.1x: Introduction to Web Accessibility, W3Cx Certificate; Sept 2020
  • Vancouver Island University (formerly Malaspina University College), Nanaimo BC, Canada
    • ITAS Digital Media Technology - Earned Diploma May 2001
    • Applied Graphic Design (2 year program) - Earned Diploma May 2000
    • Applied Visual Arts (2 year program), 1996 - 1998


Career Highlight

An Event Apart

In 2010 I attended An Event Apart in Seattle. While there I had an opportunity to meet some of the industries finest!

Jeffery Zeldman - An Event Apart Seattle 2010
Dan Cederholm - An Event Apart Seattle 2010
Jeramy Keith - An Event Apart Seattle 2010
Nicole Sullivan - An Event Apart Seattle 2010
Andy Clarke - An Event Apart Seattle 2010
Jeffery Veen - An Event Apart Seattle 2010